Frequently Asked Questions

Home-visit nursing is a service where a nurse visits a client at home to provide medical and nursing care under a physician's instructions, including therapeutic support and assistance with medical treatment. It's widely used by people who find it difficult to visit a hospital or clinic, or who prefer to receive care in familiar surroundings.

Psychiatric home-visit nursing supports people living with conditions such as schizophrenia, depression, bipolar disorder, and developmental disorders. We help with medication management, establishing healthy daily routines, and communication support, so clients can live stably in their community. Heartful Visiting Nursing specializes in psychiatric care while supporting all conditions.

We serve six wards of Saitama City: Urawa, Midori, Minuma, Kita, Omiya, and Minami. If you're outside this area, please reach out anyway — we're happy to discuss options.

You'll need a "home-visit nursing instruction" from your attending physician. The process is: ① discuss home-visit nursing with your physician → ② have them issue the instruction → ③ contact Heartful Visiting Nursing → ④ service begins. For details, visit heartfulvn.com or call us at +81-48-919-2035.

Costs are covered by medical insurance or long-term care insurance. Your out-of-pocket amount depends on your insurance type and income bracket. Those receiving public assistance may use the service at no cost. Please contact us for details specific to your situation.

T&M LLC is a company whose mission is "turning heartfelt care into a business." Centered on operating Heartful Visiting Nursing Station, we run a group of businesses supporting community healthcare. We're co-led by Takahiro Onda (a former IT industry executive) and Mari Onda (a nurse formerly of Jikei University Hospital).

Absolutely — we welcome it. We're open to conversations with healthcare and welfare providers, website and IT partners, and more. Please reach out through our contact form.

It's a 90-minute session designed to help clarify your business direction, challenges, and decisions. We handle everything from "I'm considering starting a business but unsure" to "I need an outside perspective on my next move." It's not limited to healthcare — any small business is welcome.

It varies by scope, but a simple corporate site (roughly 5–8 pages) typically takes 4–8 weeks, from discovery and requirements through design review to launch.

We primarily use Astro, Next.js, and Tailwind CSS, chosen based on the goals of each site. This very site (tandm-care.com) is built with Astro, Tailwind CSS, and Vercel. WordPress is available on request.

We design and support the integration of generative AI (Claude Code, ChatGPT, Gemini, etc.) into everyday operations. Whether you want to try AI but don't know where to start, roll it out internally, or automate a specific task, get in touch.

Yes. Sessions are primarily conducted online (Zoom, etc.), so location isn't a barrier. In-person meetings are available around Saitama and Tokyo for local clients.